Customer Care Specialist
Kia of Fargo Kia of Fargo Fargo, ND Fargo, ND Full-time Full-time $17 - $20 an hour $17 - $20 an hour 5 days ago 5 days ago 5 days ago We are seeking Customer Care Service Representatives with excellent customer service skills and a winning attitude.
This position is ideal for an energetic individual that enjoys technology, interacting with people and working in a fast-paced, high-energy environment.
At Lunde Auto Center/Kia of Fargo, we strive to make every customer a customer for life.
Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
Every employee at Lunde is absolutely critical to its success.
Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
Benefits Health, vision, and dental insurance with family and child coverage Short and long-term disability insurance and life insurance at group rates After 1 year, a 401(k) with company match Paid time off We also offer great in-house benefits including discounted services, an employee assistance program, an employee vehicle purchase program and paid time off to volunteer.
Responsibilities Assist customers through all aspects of sales, service and general inquiries via phone and email - ensure 100% customer satisfaction Support service staff and management by scheduling customer appointments Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Generate and prospect new customers through owner loyalty processes Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications Experience with Microsoft Office Ability to communicate customers' interests needs and requests to management and sales personnel Professional personal appearance Enthusiastic personality Upbeat, positive, smile on the phone Professional work ethic Valid driver's license Job Type:
Full-time Pay:
$17.
00 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
Day shift Evening shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
Call center In-person Ability to commute/relocate:
Fargo, ND 58103:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
This position is ideal for an energetic individual that enjoys technology, interacting with people and working in a fast-paced, high-energy environment.
At Lunde Auto Center/Kia of Fargo, we strive to make every customer a customer for life.
Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
Every employee at Lunde is absolutely critical to its success.
Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
Benefits Health, vision, and dental insurance with family and child coverage Short and long-term disability insurance and life insurance at group rates After 1 year, a 401(k) with company match Paid time off We also offer great in-house benefits including discounted services, an employee assistance program, an employee vehicle purchase program and paid time off to volunteer.
Responsibilities Assist customers through all aspects of sales, service and general inquiries via phone and email - ensure 100% customer satisfaction Support service staff and management by scheduling customer appointments Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Generate and prospect new customers through owner loyalty processes Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications Experience with Microsoft Office Ability to communicate customers' interests needs and requests to management and sales personnel Professional personal appearance Enthusiastic personality Upbeat, positive, smile on the phone Professional work ethic Valid driver's license Job Type:
Full-time Pay:
$17.
00 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
Day shift Evening shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
Call center In-person Ability to commute/relocate:
Fargo, ND 58103:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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